Frequently Asked Questions

REGISTERING AS A BIDDER
This is a private site. New bidders must confirm their email address by clicking the verification link.  Additional identification may be required to prevent fraudulent registrations, including verification via a token refundable PayPal transaction.

SELLING
The ability to sell items is restricted to known members of the international puzzle community and IPP members. If you do not qualify as a listing member, you may become one by having references from two current members. New accounts are by default restricted to bidding only - please send an email request to have your account upgraded to listing status.
Once approved you will see a Sell link on the header navigational bar. The listing process is split up into several pages.
Listing Type
If you choose Auction, the item will be listed in auction format at the start of the next event. If you choose Product, your item will be listed at a fixed price and be available for purchase at any time.
Category Selection
The categories follow the top level of the Slocum classification system.
Listing Details
Enter the details of the item you wish to sell. Please be as detailed as possible with the description and include the cost of shipping both domestically and internationally, as well as accepted payment options. Each listing must be accompanied by at least one image and images cannot be larger than 1024.

BIDDING
All bids are anonymous to protect the identity of bidders. Sellers usernames are clearly shown.
The Marketplace utilizes a proxy bidding system. That means that when you place a bid, the site bids only the minimum necessary amount to maintain status as the highest bidder without revealing the amount of your maximum bid. You pay only what is necessary to win the auction within the constraints of the bidding increment.
Auctions within one day of closing are protected by an anti-sniping feature. Due to the international nature of the clientele, any bid placed within the last 24 hours automatically extends the bidding time by a certain amount the moment the bid is placed. Therefore, sniping auctions is foiled. A sniper bidding during the last few seconds of the auction simply extends the auction time, allowing the sniped bidder to reply. 
The anti-snipe time extension follows this schedule:
Overtime day 1 through 3............................24 hour extension
Overtime day 4 ............................12 hour extension
Overtime day 5 ............................6 hour extension
Overtime 6 days plus...................................3 hour extension
Proxy Bidding and Anti-Snipe
When a bid is placed that increases the existing leading bidders proxy bid, the anti-snipe time extension WILL be triggered whether or not the new bid exceeds the current high bidders reserve. This is intentional so as to give the bidder a change to re-bid.
Reserve and Anti-Snipe
If an item is protected by a reserve, the anti snipe feature will not be activated unless the previous bid has met the reserve. To say it another way, if you place a bid and it does not meet the reserve requirement, the auction will end at the originally scheduled time, and will not be extended.
To place your bid simply enter the amount you wish to bid (e.g. 50.00). Please note no currency symbols are required. The bid will be placed in the default auction currency (USD).
Once finished, you will be asked to review your bid. At this time you should also review vital item details such as the shipping conditions before confirming your bid. To submit your bid simply press the Place Bid button.

BID INCREMENTS
Bid increments are as follows:
$0.01 - $0.99  - $0.25 Increment
$1.00 - $4.99  - $0.50 Increment
$5.00 - $19.99  - $1.00 Increment
$20.00 - $49.99  - $2.00 Increment
$50.00 - $99.99  - $5.00 Increment
$100.00 - $249.99  - $10.00 Increment
$250.00 - $499.99  - $15.00 Increment
$500.00 - $999.99  - $25.00 Increment
$1,000.00 - $2,499.99  - $50.00 Increment
$2,500.00 - $4,999.99  - $100.00 Increment
$5,000.00 - $9,999.99  - $200.00 Increment
$10,000+  - $250.00 Increment

MAKE OFFER
The Make Offer function allows a bidder to make an instant offer on the item being sold. If the offer is within the range specified by the seller, he/she will be immediately notified. Once notified, the seller can choose to accept or turn down the offer. Please note that the offer range must be specified by the seller during the auction listing process.
AFTER SALE
After the sale is complete, the buyer and seller use the built in invoicing and messaging function to coordinate payment and delivery.  

LEAVE FEEDBACK
To leave feedback, go to Members Area > Feedback > Leave Feedback. There you may rate the user and leave specific comments. Please remember that comments are permanent and will not be deleted. Always attempt to work out any issues with the other member first. Leaving negative feedback should be an absolute last resort.

RESERVE AUCTIONS
At times a seller may elect to protect his item with a reserve amount. This can be thought of as an undisclosed bid by the seller. If an auction is protected by a reserve, the seller is not obligated to sell the item unless the reserve amount has been met. If the final bid does not meet the reserve, the seller may elect to accept the final bid anyway, in which case the item is sold and the bid is considered binding. To reiterate, if you bid on an item with a reserve yet do not meet or exceed the reserve amount, the seller may still elect to sell the item to you for the amount you bid, and you will be obligated to pay for the item in question.
IMPORTANT: If an item is protected by a reserve, the anti snipe feature will not be activated unless the previous bid has met the reserve. To say it another way, if you place a bid and it does not meet the reserve requirement, the auction will end at the originally scheduled time, and will not be extended.

NON-PAYING BIDDER / NON-SHIPPING SELLER
Non-Paying Bidders: Payment will be sent within two weeks of the auction close. Extensions to this timeline may be approved at the sellers option. After two weeks the non-paying bidder will be banned from the next event. On the second non-paying offense, the bidder will be permanently banned from the Marketplace.

Non-Shipping Seller: Any seller who refuses to ship the item once payment has been sent will be immediately and permanently banned.